Name: FANZTOOL GmbH
Address: Pastor-Faßbender-Straße 29
Email: info@fanztool.de
Website: https://www.fanztool.de/
All new customers receive a 5% discount!
FANZTOOL
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We offer a 14-day return policy, no questions asked. You can return your order within 14 days of receiving the goods for a full refund.
CONCRETE GRINDER : The robust and powerful 1750 W motor quickly achieves perfect results. The speed control allows you to adapt the grinder to the surface and your needs.
DUST-FREE : The extraction hood ensures optimal dust extraction, while the brush ring and a connected extraction system prevent large amounts of dust from escaping.
ERGONOMIC : The innovative design of the 4.6 kg grinder and the L-shaped bracket device as well as the ergonomic rubber handles enable fatigue-free work with maximum comfort.
SCOPE OF DELIVERY : You will receive concrete grinder 1750W x1, premium diamond cup wheel 180mm x 2, suction hood 180 mm x 1, vacuum cleaner hose adapter x 1, L-handle x 1, and replacement carbon brush x 1.
SERVICE : Our service is handled entirely in Germany, whether for technical queries, repairs or ordering spare parts. The customer service hotline is available every day, including weekends.
FANZTOOL
Please be assured that occasional sparking is normal in electrical devices as long as there are no obvious odors or unusual noises. Sparks can be caused by the operation of carbon brushes and generally do not pose a safety risk.
However, we recommend that you continue to monitor the product and consult a qualified electrician if you have any concerns.
Our product does indeed have a longer brush than conventional products. This is designed to improve durability. To solve the problem you mentioned, we will send you a washer. Once you install it on the grinding cup, the problem will be resolved, and the height will be similar to the brush.
After some time, when the brush is worn out, you can remove the washer and the grinding cup will return to the correct position and be almost flush with the brush.
Based on your description, the machine's overload protection has probably been triggered. We recommend letting the machine rest for a short time after 20 minutes of use to prevent overheating. Also, clean the air outlets regularly to prevent blockages, and avoid pushing the machine too hard during use—its own weight is sufficient.
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Name: FANZTOOL GmbH
Address: Pastor-Faßbender-Straße 29
Email: info@fanztool.de
Website: https://www.fanztool.de/