FANZTOOL's warranty conditions

In addition to the statutory warranty claims, FANZTOOL offers the end customer a voluntary manufacturer's warranty for all products under the FANZTOOL and FANZWORK brands with the following conditions:

- All new tools and garden equipment : 30 days unconditional return and 2 years warranty from the date of purchase.

- Refurbished FANZTOOL/FANZWORK products : 14 days unconditional return and 1 year warranty from the date of purchase.

- Home Office Electric Height-Adjustable Desks : 2-year warranty, extended to 3 years upon member registration. The motor of these desks is covered by a 5-year warranty .

FANZTOOL Warranty Exclusions and Conditions

FANZTOOL/FANZWORK products sent in without a nameplate or proof of purchase cannot be considered. Refurbished or second-hand products from factory sales are also excluded from the warranty. Resale of FANZTOOL products by third parties or private individuals is also not covered by the warranty.

No warranty claim exists in the following cases:

- Improper use or storage , as well as the use of unsuitable equipment.

- Wear and tear * and consequential damage (including to the engine) due to lack of maintenance, care or insufficient lubrication .

- Damage to the device due to unusual or normal wear and tear .

- Damage to the engine caused by failure to follow the installation or operating instructions.

- Commercial, craft or professional use of FANZTOOL products, unless it is expressly designated as a professional device .

*Batteries and battery packs are subject to natural wear and tear and are designed for a limited number of charging cycles. Factors such as high loads, charging speed (e.g., boost mode), heat, cold, vibration, or shock can further accelerate the wear process and reduce the battery's lifespan.

This warranty covers all technical defects resulting from manufacturing or material defects. For further details, please see our full warranty terms and conditions .

You can find the detailed warranty conditions in your device's user manual.